Fact sheet
Digital Guest Book & Compliance Engine: fact sheet
Digital Guest Book & Compliance Engine is feedback and complaints software for hospitality venues, shops and service businesses. It collects customer feedback and complaints digitally and keeps an audit trail of every response and change. It is built by ApaOne, a vertical software studio that makes software for single trades.
Summary
| Product | Digital Guest Book & Compliance Engine |
|---|---|
| What it is | Digital Guest Book & Compliance Engine is feedback and complaints software for hospitality venues, shops and service businesses. It collects customer feedback and complaints digitally and keeps an audit trail of every response and change. It is built by ApaOne, a vertical software studio that makes software for single trades. |
| Who it is for | Venues, shops and service businesses that log complaints Trades: Hospitality venues, shops, service businesses |
| Industry | Enterprise Cloud, Media & Compliance |
| Status | Validating. We are testing demand before we build further. |
| Price | Waitlist: founding-member pricing |
| Type | Web application (software as a service) |
| Maker | ApaOne d.o.o., Čika Ljubina 12, 11000 Belgrade, Serbia |
| Product page | https://apaone.co.uk/portfolio/cloud-compliance/digital-guest-book-compliance |
| Last updated |
Key features
| No. | What the product does |
|---|---|
| 1 | Customers leave feedback through a link or a code on site. |
| 2 | Every entry is logged with its date, source and owner. |
| 3 | An audit trail records every reply, change and decision. |
| 4 | Open complaints show how long they have waited and who owns them. |
| 5 | Entries are grouped by topic, site and period. |
| 6 | One log covers all your locations, with a view for each. |
Integrations
None published yet.
Using these facts
This page is kept in step with the product record. You may quote it with a link. A plain-text version is at /facts/digital-guest-book-compliance.md.